Last Updated: January 2026
At Kidbank, we are committed to protecting your family's privacy and the privacy of children who use our Service. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you and your family use the Kidbank mobile application and services (the "Service").
1. Information We Collect
We collect information that parents provide when creating accounts, including names, email addresses, and payment information. For children's accounts, we collect information necessary to provide the Service, such as names, ages, and activity within the app. We also collect usage data, device information, and technical data to improve and secure our Service.
2. How We Use Information
We use collected information to provide and improve the Service, process transactions, communicate with parents, ensure security, and comply with legal obligations. Children's information is used solely to provide age-appropriate features and educational content. We do not use children's information for advertising or marketing purposes.
3. Children's Privacy (COPPA Compliance)
Kidbank is designed for families with children. We comply with the Children's Online Privacy Protection Act (COPPA). Parents must create and manage accounts, and we only collect information from children with verifiable parental consent. Parents have the right to review, delete, or refuse further collection of their child's information at any time.
4. Information Sharing and Disclosure
We do not sell, rent, or share children's personal information with third parties for marketing purposes. We may share information with service providers who help us operate the Service, subject to confidentiality agreements. We may disclose information if required by law or to protect the safety of users.
5. Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your family's information.
6. Parental Rights and Controls
Parents have the right to access, review, update, or delete their child's information at any time through the app or by contacting us. Parents can control privacy settings, limit data collection, and manage their child's account. If you believe we have collected information from your child without consent, please contact us immediately.
7. Data Retention
We retain information for as long as necessary to provide the Service and fulfill legal obligations. If you delete your account, we will delete or anonymize your information, except where we are required to retain it by law. Parents can request deletion of their child's information at any time.
8. Third-Party Services
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies. Our Service may use third-party services for payment processing, analytics, and support, which are bound by their own privacy policies.
9. Your Choices
You can update your account information, manage privacy settings, and control data collection through the app settings. You can opt out of certain communications, though we may still send important service-related messages. Parents control all settings and data collection for their children's accounts.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify users of material changes by posting the updated policy on this page and updating the "Last Updated" date. For significant changes, we may provide additional notice through the app or email. Continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us through the app's support feature or at the contact information provided in the app. We are committed to addressing your privacy concerns and ensuring the protection of your family's information.